Terms of Service
Overview
This website is operated by Om Aayur Ganga Private Limited. Throughout the website, the terms “we”, “us”, “our”, and the “Company” refer to Om Aayur Ganga Private Limited.
Om Aayur Ganga Private Limited offers this website, including all information, products, tools, features, and services available through the website (collectively, the “Services”), subject to your acceptance of the terms, conditions, policies, and notices stated herein.
By visiting our website and/or purchasing products from us, you engage in our Services and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or made available through the website.
These Terms apply to all users of the website, including visitors, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not access the website or use the Services.
Any new features, products, or tools added to the website may also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by publishing changes on our website. Your continued use of the website following such changes constitutes acceptance of the revised Terms.
Our online store may be hosted using Shopify, which provides the e-commerce platform that enables us to offer and sell our products online.
Section 1 – Online Store Terms
By using this website, you represent that you are at least the age of majority in your state, territory, or place of residence, or that you have provided appropriate consent for any minor dependent to use this website under your supervision.
You may not use our products or Services for any illegal, fraudulent, or unauthorized purpose or violate any applicable laws while using our Services.
You must not transmit viruses, malware, worms, or other harmful or destructive code.
Violation of these Terms may result in suspension or termination of your access to the Services.
Section 2 – General Conditions
We reserve the right to refuse or restrict Services where reasonably necessary, including in cases of suspected fraud, misuse, violation of these Terms, or applicable legal requirements.
Your information, excluding sensitive payment information, may be transferred through various networks and may undergo technical changes necessary to conform to connecting networks or devices.
Payment information is handled through applicable payment gateways and service providers using appropriate security measures.
You agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of our Services without prior written permission from Om Aayur Ganga Private Limited.
Headings used in these Terms are provided for convenience and do not affect their interpretation.
Section 3 – Accuracy of Information
We make reasonable efforts to ensure that information provided on our website is accurate and current. However, we do not guarantee that all information will always be complete, accurate, or up to date.
Information provided on the website is intended for general informational purposes and should not be relied upon as the sole basis for making decisions where professional advice may be appropriate.
Historical information, where provided, is for reference purposes.
We reserve the right to modify website content at any time, subject to applicable law.
Section 4 – Modifications to Services & Prices
Product prices, offers, availability, and other information may change without prior notice.
We reserve the right to modify, suspend, or discontinue products, features, or portions of our Services where reasonably necessary.
Changes will not affect rights that customers may have under applicable law in relation to completed purchases.
Section 5 – Products or Services
Certain products or Services may be available exclusively through our website and may have limited availability.
Returns, refunds, replacements, and cancellations are governed by our applicable Return, Refund and Cancellation Policy.
We make reasonable efforts to display product images, packaging, and colours accurately. However, the appearance of colours may vary depending on your device, screen, display settings, or changes in product packaging.
We reserve the right to limit quantities, modify pricing, discontinue products, or restrict sales where reasonably necessary.
Product results and experiences may vary between individuals. Information relating to Ayurvedic wellness, skincare, weight management, or other wellness products is provided for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Section 6 – Billing & Account Information
We reserve the right to reject, limit, or cancel orders where reasonably necessary, including suspected fraudulent transactions, pricing errors, payment issues, product unavailability, or other operational circumstances.
You agree to provide current, complete, and accurate billing, shipping, account, and contact information for purchases made through our website.
You are responsible for promptly updating your information where necessary to enable us to complete transactions and communicate regarding your orders.
Section 7 – Optional Tools
We may provide access to third-party tools, integrations, applications, or services that we do not directly control.
Your use of third-party tools may also be subject to the terms and privacy policies of the applicable third-party provider.
Any new Services, features, or tools introduced through our website may also be subject to these Terms.
Section 8 – Third-Party Links
Our website may contain links to websites, applications, or services operated by third parties.
Om Aayur Ganga Private Limited does not control such third-party websites and is not responsible for their content, privacy practices, security, products, or services.
Customers should review the applicable third-party terms and policies before completing transactions or providing personal information.
Section 9 – User Comments & Submissions
If you submit reviews, feedback, suggestions, photographs, testimonials, comments, or other content, you grant us permission to use such content for legitimate business purposes, subject to applicable law and our Privacy Policy.
You must not submit content that violates applicable laws, infringes intellectual property or privacy rights, contains malicious software, or is intentionally false, misleading, abusive, or unlawful.
We reserve the right to remove content that violates these Terms.
Section 10 – Personal Information
The collection, processing, storage, and use of personal information submitted through our website are governed by our Privacy Policy.
Section 11 – Errors, Inaccuracies & Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery timelines.
We reserve the right to correct such errors and update information where necessary.
Where an error materially affects an order that has already been placed, we will handle the matter in accordance with applicable law and our relevant policies.
Section 12 – Prohibited Uses
You must not use the website or its content:
- For unlawful, fraudulent, or unauthorized purposes.
- To violate applicable laws or regulations.
- To infringe intellectual property or privacy rights.
- To transmit viruses, malware, or malicious code.
- To collect or misuse another person's personal information.
- To interfere with website security or functionality.
- To submit deliberately false or misleading information.
- To attempt unauthorized access to our systems, accounts, or infrastructure.
We may suspend or terminate access to the Services where these restrictions are violated.
Section 13 – Disclaimer & Limitation of Liability
Our website and Services are provided subject to applicable laws and any rights that cannot legally be excluded or limited.
While we make reasonable efforts to provide reliable Services and accurate product information, we do not guarantee uninterrupted or error-free access to the website.
To the extent permitted by applicable law, Om Aayur Ganga Private Limited, including its directors, employees, representatives, affiliates, and service providers, shall not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website or Services.
Nothing in these Terms is intended to exclude or restrict any consumer rights or liabilities that cannot lawfully be excluded or restricted.
Section 14 – Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Om Aayur Ganga Private Limited, its directors, employees, affiliates, representatives, and service providers from claims arising from your unlawful use of the Services, violation of these Terms, or infringement of third-party rights.
Section 15 – Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The remaining provisions will continue to remain valid and enforceable.
Section 16 – Termination
These Terms remain effective while you access or use our Services.
We may suspend or terminate access where a user materially violates these Terms, engages in unlawful activities, attempts fraud, compromises website security, or otherwise misuses our Services.
Any obligations or liabilities incurred before termination will continue where applicable.
Section 17 – Entire Agreement
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other applicable policies published on our website, constitute the agreement governing your use of our Services.
Section 18 – Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts or authorities in India, subject to applicable consumer protection and other mandatory legal requirements.
Section 19 – Changes to Terms
We reserve the right to review, update, or modify these Terms from time to time.
Updated Terms will be published on our website. Continued use of our Services after an update will constitute acceptance of the revised Terms to the extent permitted by applicable law.
Section 20 – Contact Information
For questions, concerns, or requests relating to these Terms of Service, customers may contact Om Aayur Ganga Private Limited through the official contact methods provided on our website.
